PRIVACY POLICY

Chums Junk Removal

Last Updated: 12/2025

Chums Junk Removal (“Chums,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us.

Information We Collect

We may collect the following information when you submit a form, schedule a service, or contact us:

• Name

• Phone number

• Email address

• Service address

• Details about junk removal services requested

We only collect information that you voluntarily provide.

How We Use Your Information

We use your information to:

• Respond to inquiries and requests

• Provide junk removal estimates and services

• Send appointment confirmations and reminders

• Communicate regarding service updates or follow-ups

We do not sell or rent your personal information.

SMS Communications

If you submit a form or request service through our website, you consent to receive service-related text messages from Chums Junk Removal. These messages may include estimates, appointment confirmations, scheduling reminders, and service updates. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for help.

We do not sell, rent, or share your mobile phone number or SMS consent with third parties for their marketing purposes. SMS consent and mobile contact data are used solely to provide service-related communications as described above, including estimates, appointment confirmations, reminders, and updates about your requested services. SMS information may be shared with messaging platform providers solely to facilitate delivery of the text messages you consented to.

Data Sharing

We may share information only with trusted service providers who assist us in operating our business (such as scheduling or messaging platforms). These providers are required to keep your information confidential.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Cookies & Tracking

Our website may use basic cookies or analytics tools to improve performance and user experience. These tools do not collect personally identifiable information.

Your Rights

You may request to update or delete your personal information by contacting us directly.

Contact Us

If you have questions about this Privacy Policy, please contact:

Chums Junk Removal
Phone: (479) 256-9496
Website: https://chumsjunkremoval.com